Help

I finished the webinar, but I can’t see my certificate. Why is it missing?

Your certificate is generated only after the course is marked as “Completed.” Even if you watched the session, you must:

  • Go to the course page and click “Start Webinar.”
  • Scroll to the bottom and click the “Complete & Next” button.
  • Fill out and Submit the Feedback Form.
  • Click “Complete” one final time. Your certificate will then appear in your profile.

Log in to the portal on a laptop or desktop browser for the best experience. Click on My Profile > My Certificates. You will see a “Download” button next to your completed courses.

If you are certain of your email but the password isn’t working, please click the “Forgot Password” link on the login page. You will receive an automated email with instructions to reset it.

For the most stable experience, we recommend using a laptop or PC. Some mobile browsers may show “empty tabs” or fail to trigger the download pop-up for the PDF certificate.

This usually happens if the course hasn’t been officially started or completed in the system. Ensure you have clicked through all the required “Complete” buttons. If the issue persists on mobile, try switching to a desktop browser.

We announce all upcoming events through the following channels:

Social Media: Follow us on Instagram, LinkedIn, Facebook, and YouTube.
WhatsApp: Save our official number (JIMS EduTech) to your contacts to receive status updates and direct messages.
Email: Keep an eye on your inbox for registration links for the next session.

For the latest updates and upcoming events, make sure you’re following and are subscribed to JIMS EduTech across all platforms:

Also, save our number on
WhatsApp: +918333981552

To receive our messages and check our Status
Tap the links above to stay in the loop! 🚀

For any help: support@JIMSEduTech.in